ConversationStudio
Simplifying the Development of Intelligent Agents
A whole new way to create conversational agents. This application combines Generative AI with an intuitive interface and with an entire set of innovative capabilities. It streamlines all the development phases of the agents, from design to training, from test to deployment, resulting in an enhanced final conversation experience.
Beyond Conversational Design
With Conversation Studio there is no need for complex conversational design. It enables the creation of AI agents without the time-consuming process of designing, developing, and testing dialogs. Generative AI's powerful natural language understanding capabilities handle user requests seamlessly, avoiding the extensive training phase.
The development of intelligent virtual agents provides support for common information retrieval challenges:
High volumes of documentation and subsequent impractical manual verification
Documents distributed across multiple and non-interconnected systems
Technical knowledge is needed to access certain data
Limited options in terms of access point channels
Features
Conversation Studio turns document libraries into indexed and efficient knowledge bases, enabling the AI agent to deliver fact-based answers.
User friendly interface to simplify the whole process of agent development, from design to test.
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Automatically creates dialogs to answer accordingly to the specified requirements, and acts coherently, whether it is retrieving information or calling external services through APIs.
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Multimodal (text and speech) indexing capabilities that can be customized according to particular needs.
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Easy deployment of the agent on multiple touch-points, using out-of-the-box interfaces, widgets, and channels connectors (WABU, Telegram, Teams, etc.).
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A diversified knowledge base can be leveraged by the agent, including:
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Benefits
Discover how Generative AI can disrupt all your current business processes, streamlining workflows and improving output quality.
Increase Employee Productivity
Supporting the user in the efficient execution of business processes and tasks, even very complex ones.
Reduce Development Effort
Faster and easier development and deploy of conversational assistants thanks to a low-code/no-code user experience.
Improve Customer Experience
By providing accurate and personalized responses, GenAI virtual assistants enhance the overall customer experience, leading to increased satisfaction and loyalty.
Enhance Information Retrieval
Reduce the cost of finding the right information thanks to a centralized agent able to generate the correct answer to your needs from large, heterogeneous data sources.
Getting Started
A step-by-step guide to illustrate how you can easily build a new conversational agent powered by Generative AI.
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Create a new agent and customize it
Make your agent talk and act like you want by providing behavioral instructions.
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Add your knowledge base
Add documentation and FAQ to let the agent answer all your questions.
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Connect your tools for automation
Provide API specifications and Database connections to make the agent interact with your own services.
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Test the agent
Try your agent thanks to a conversational interface and get insights from statistics.
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Deploy the Agent
Deploy the agent not only on a website but also on custom channels of your choice.
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